Responsibilities Answering phone calls and emails, Responding to customer questions and complaints, Making sure all deadlines are met, Screen potential Clients for benefits, The ability to deal with various personalities and scenarios including but not limited to advocates, coworkers, and clients, Gather medical and personal information from the clients. Record accurate and detailed notes; updating account status and client's information into the computer system.

Qualifications:

Ability to meet assigned targets Effective decision-making skills Strong listening, interpersonal, oral, and written communication skills Excellent work ethic and attendance Ability to work efficiently on computerized systems Ability to work in a fast-paced environment and handle multiple tasks Strong command of the English language Organization and prioritization skills. Attention to detail.

Job Type:

Full-time Pay:

$19.00 - $21.00 per hour

Benefits:

401(k) Paid sick time Paid time off Parental leave

Work Location:

In person