Description Client Service Representative (CSR) Court Square Animal Hospital — Long Island City, NY Court Square Animal Hospital is looking for an enthusiastic, reliable, and compassionate Client Service Representative (CSR) to join our team! If you love animals, enjoy working with people, and thrive in a fast-paced environment, we'd love to hear from you! Court Square Animal Hospital is a full-service veterinary hospital located in Long Island City, NY. We are a busy, growing practice that values teamwork, excellent client service, and a positive work environment. Our team works together to provide high-quality care while making sure every client and patient feels welcomed and supported. We are looking for someone who is friendly, organized, dependable, and able to multitask while maintaining a positive attitude—even on busy days Some of the responsibilities you will own in this role: Answering a high volume of phone calls and assisting clients with questions Greeting clients and creating a welcoming experience Checking patients in and out

• Scheduling and confirming appointments Responding to emails and client messages Taking accurate messages for our medical team Creating and updating patient and client profiles Processing payments and assisting with account questions Communicating with clients regarding medications, records, appointments, and follow-ups Maintaining an organized and clean reception and lobby area Assisting the veterinary team and other departments as needed Providing exceptional customer service to our clients and their pets Preferred Qualifications •Veterinary hospital or veterinary receptionist experience is required•Excellent communication and customer service skills Comfortable working in a fast-paced environment Strong attention to detail and organizational skills Ability to multitask and prioritize responsibilities Comfortable answering phones and communicating with clients in person, by phone, and electronically Reliable, punctual, and professional A positive attitude and willingness to work as part of a team Compassionate and comfortable interacting with dogs, cats, and their owners•Ability to remain calm and professional in stressful or emotional situations Benefits Competitive Compensation•$18.

00

• 20.00/hour , based on experience, skills, and qualifications. Comprehensive Training & Career Development
• Gain access to ongoing learning opportunities and career growth programs. Comprehensive Health Benefits
• Medical, dental, and vision coverage to support your well-being. Exclusive Pet Care Discounts
• Significant savings on pet exams, treatments, and boarding. Generous Paid Time Off
• Recharge with paid vacation and personal days. 401(k) with Company Match
• Invest in your future with our retirement savings plan.

About Court Square Animal Hospital Court Square Animal Hospital is a full-service state-of-the-art hospital that opened its doors in July 2019 in Long Island City, NY. We keep dogs and cats at their healthiest, with canine and feline wellness care and vaccines so they are protected against disease, surgery when needed, professional dental care, diagnostic care, emergency care, and advanced critical care if necessary. Court Square Animal Hospital is an exceptional and supportive environment in which to practice excellent medicine, grow professionally and work alongside great colleagues. We are passionate about pets and have 6 locations staffed with experienced veterinarians, technicians, specialists, and rehabilitation professionals. We are a part of the West Hills Animal Hospital family of practices, including: West Hills Animal Hospital & Emergency Center, a 24/7 animal hospital Gold Coast Center for Veterinary Care Locust Valley Veterinary Clinic Oyster Bay Animal Hospital West Hills North Veterinary Clinic Station Plaza Veterinary Group Equal Opportunity Employer Policy Court Square Animal Hospital is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.