Retail Customer Service Representative

Seasonal Floor Associate - (Rockefeller Center, NYC)

Location:

New York, NY Type:

Seasonal (Through end of year; potential extension)

Hours:

~28-35 hours/week | 4 days/week | 7-hour shifts

Availability:

Full weekend availability required + at least 3 weekdays ⭐ Key Responsibilities Deliver exceptional customer service to guests Assist customers with purchasing branded merchandise, hardware, and accessories Provide product information, demonstrations, and personalized recommendations Operate cash registers and handle transactions accurately Restock merchandise and maintain clean, organized displays Perform routine display maintenance and minor repairs Follow attendance, punctuality, and store conduct guidelines Engage customers proactively to support sales and enhance the guest experience 🎯 Required Qualifications At least 1 year of customer service experience in a retail environment Cashier experience is required High school diploma or GED Ability to lift and move merchandise safely, including ladder use Strong interpersonal and verbal communication skills Reliable, personable, and comfortable approaching customers 🎮 Preferred Qualifications Experience in video gaming or electronics retail Working knowledge of Nintendo products, franchises, and gaming culture 🗓️ Schedule Requirements Must have full weekend availability Must be available at least 3 weekdays Store hours: 10 AM - 8 PM (shifts may run 9 AM-6 PM, 10 AM-7 PM, 11 AM-8 PM, or 12 PM-9 PM) Schedules are provided 2-3 weeks in advance Blackout dates: Black Friday and December Store closed on Easter, Thanksgiving Day, Christmas Day, and New Year's Day 🌟 Employee Value Proposition Work for a global leader in interactive entertainment Be part of the only Nintendo retail store in the world Gain valuable experience in customer service, retail operations, and gaming culture Join a tight-knit, inclusive team Benefits offered Perfect for individuals passionate about video games and guest engagement 🏬 Work Environment Fast-paced retail setting with high guest interaction Must be comfortable approaching customers and upselling merchandise Job Type & Location This is a Contract position based out of New York, NY. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in New York,NY.

Application Deadline This position is anticipated to close on Mar 31, 2026. h4>

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.