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PA
Pace Analytical Services
Client Services Tech 1
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on New York data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,545 / year median in New York
-21% projected decline
Job Description
Client Services Tech 1 Pace Analytical Services
- 2.
GED Full Job Description Shift:
Monday through Friday, 8:30 AM- 5:00 PM Are you ready to work making the world a safer, healthier place?
Compensation:
$18.00 per hourHours:
Monday through Friday, 8:30 AM- 5:00 PM The salary for this position reflects a variety of factors.
- your curiosity, your talents, and your drive
- to help us advance this important work, and your career.
Key Responsibilities:
Glassware Management:
Accurately select glassware from inventory based on customer orders and attach appropriate labels.Order Processing:
Use the Laboratory Information Management System (LIMS) to maintain detailed records of all orders and ensure accuracy in order preparation and packing.Packaging and Delivery:
Prepare and pack orders efficiently for delivery, ensuring all items are securely packaged.Quality Control:
Verify the accuracy of orders and ensure they meet the required specifications before dispatch.Safety and Cleanliness:
Maintain a clean, organized, and safe work environment, adhering to safety regulations and company policies.Qualifications:
Education:
High school diploma or equivalent required.Experience:
No prior experience required; however, experience with Microsoft Outlook is a plus.Skills:
Strong attention to detail and accuracy. Ability to handle glassware and other materials carefully. Familiarity with inventory management and order processing systems is advantageous. Proficiency in Microsoft Outlook and basic computer skills. Excellent organizational and time-management skills. Ability to work efficiently both independently and as part of a team. Ability to stand for long periods of time.What we promise:
Comprehensive benefit program, including medical, vision and dental insurance, 401(k) matching and tuition reimbursement Opportunities to build a rewarding career An inclusive culture that stands for integrity, innovation and growth Find Your Place at Pace- We need you
- your curiosity, your talents, and your drive
- to help us advance this important work.