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Warner & Foley Inc
Front Desk Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Call Center Representative
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Scorecard
Based on New York data
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What they do
A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.
$39,952 / year median in New York
+4% projected growth
Job Description
We are currently seeking a friendly and knowledgeable Front Desk Representative to join our team. You will be working closely with account producers in servicing our clients insurance needs with professionalism and expertise. Requirements Must be self-directed with first rate telephone skills along with knowledge of Microsoft Office programs, Outlook, and the internet. Experience not necessary. Responsibilities Answering phone calls & Transferring phone calls. Greeting walk-in clients, taking information and sending them to available agents. Making and taking payments. Inputting information into the agency software system. Dispersing information to Insurance Representatives in