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GEICO Local Office Westchester

GEICO Local Office Bilingual Customer Service Representative

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,545 / year median in New York

-21% projected decline

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Job Description

GEICO Local Office Bilingual Customer Service Representative GEICO Local Office Westchester Yonkers, NY Job Details Part-time | Full-time $22 an hour 1 hour ago Benefits Opportunities for advancement Flexible schedule Qualifications Foreign language proficiency Customer communication High school diploma or GED Property casualty insurance Full Job Description Job Overview Welcome to the GEICO Local Office in Westchester. We are a team that truly values our neighbors in Yonkers, and we believe that insurance is about more than just numbers on a page; it is about people, relationships, and peace of mind. We are looking for a warm, energetic, and bilingual individual to join our office as a Customer Service Representative. In this role, you will be the friendly face and voice for our community, bridging the language gap and ensuring that everyone who walks through our doors feels heard and supported. You will not just be processing forms; you will be helping families protect what matters most to them. We pride ourselves on creating an inviting space where our staff feels supported, motivated, and empowered to make a real difference. If you enjoy connecting with people, value clear communication, and want to build a career in a collaborative local environment, we would love to have you join our team and grow with us.
Salary Range:
$22.00 per hour Benefits Hourly Base Salary Based on Experience Hands on Training Career Growth Opportunities Flexible Schedule Requirements Fluency in both English and Spanish, both spoken and written. High school diploma or equivalent. Active Property and Casualty insurance license or willingness to obtain one quickly. Previous experience in a customer-facing or administrative role. Ability to navigate multiple computer systems simultaneously. Experience working in a local community-focused setting. Responsibilities Assist policyholders with policy changes, payments, and general questions regarding their insurance coverage. Educate clients on various insurance options to ensure they are adequately protected. Prepare clear, accurate documentation for insurance applications and claims. Engage with walk-in visitors and callers in a welcoming and helpful manner. Collaborate with the agency team to maintain high levels of office efficiency and client satisfaction. Proactively reach out to existing clients to review their coverage and offer assistance. About Us The GEICO Local Office in Westchester is looking for a confident and highly motivated individual that's interested in a great sales and service opportunity. Uncapped earnings with future long-term career advancement available. We are growing our Local Office and we need amazing candidates. Apply today1