Customer Service Representative Jeremy W Jivan Insurance Agency Inc Farmers Insurance Barberton, OH Job Details Part-time | Full-time $15 - $18 an hour 5 hours ago Benefits Opportunities for advancement Flexible schedule Qualifications Customer records maintenance Customer communication Insurance products customer support Customer relationship building Email customer support Account maintenance No experience needed Insurance issue resolution Managing clients in a customer support role Insurance regulation Client retention Coordinating with insurance clients Billing issue inquiries Claims documentation management Sales follow-up Email support Entry level Under 1 year Full Job Description Job Overview Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is part-time but could lead to full-time for the right individual . . Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in. No prior experience is necessary. We are seeking a Customer Service Representative who thrives in a fast-paced environment and enjoys building relationships. In this role, you'll play a key part in ensuring our clients have a smooth and supportive experience throughout their insurance journey. Apply for the position today by completing the form and completing the assessment.

Salary Range:

$15.00 - $18.00 per hour Benefits Hourly Base Salary + Commission + Bonus Opportunities Flexible Schedule Mon-Fri Schedule Career Growth Opportunities Evenings Off Hands on Training Licensing Assistance Holidays off Requirements Possess an upbeat, positive and enthusiastic attitude. Proficiency to multi-task, follow-thru and follow-up. Great Customer Service Skills. Driven and goal-oriented individual. Ability to tactfully handle stressful and difficult situations. Responsibilities Provide prompt, professional assistance to clients via phone, email, and in person Process policy changes, billing inquiries, claims support, and documentation updates Educate clients on available coverage options and help them understand their policies Maintain accurate records and follow up on outstanding client needs Support the sales team with customer retention and policy renewals Uphold high standards of confidentiality and compliance with insurance regulations Contribute to a positive, collaborative, and service-driven office culture About Us Our local insurance agency is located in

BARBERTON.

Our team takes pride in providing each and every client with exceptional customer service while delivering them insurance products that best suit their needs. We are constantly growing and adding talent to our well established agency. If you are looking for a rewarding career in the insurance industry, then we encourage you to apply to our team today!