Front Office Customer Service Representative Jeremy W Jivan Insurance Agency Inc Farmers Insurance Barberton, OH Job Details Part-time | Full-time $15 - $18 an hour 5 hours ago Benefits Opportunities for advancement Flexible schedule Qualifications Insurance claims inquiry response Customer records maintenance Managing customer accounts Confidential information handling Email customer support Promoting products Account maintenance Financial transaction processing Phone communication Intake Service scheduling Filing Client file management Accurate transaction records management Managing clients in a customer support role Financial record maintenance Coordinating with insurance clients Insurance policy review Billing issue inquiries Handling account queries Insurance sales Suggestive selling Entry level Office record organization Full Job Description Job Overview Jeremy Jivan's Farmers Insurance Office is one of the top Farmers Insurance Businesses in the country. We are look for another teammate to assist with taking the business to the next level. This position is responsible for the support of clients as well as the licensed representatives in the office. This is a front office role and is the face of the business. This role is to assist with any non-licensed inter office activities with an opportunity for growth.

ASSESSMENT REQUIRED FOR CONSIDERATION.

Salary Range:

$15.00 - $18.00 per hour Benefits Hourly Base Salary + Commission + Bonus Opportunities Flexible Schedule Hands on Training Mon-Fri Schedule Career Growth Opportunities Team Building Activities Evenings Off Holidays Off Licensing Assistance Requirements Reliable Ability to complete tasks in an efficient manor Expert follow up Team player Dependable Positive Organized Great at communication Self starter Responsibilities Respond promptly to customer inquiries via phone, email, and in person Assist clients with policy changes, coverage questions, and billing inquiries Process payments and maintain accurate account records Provide quotes and assist with new policy applications Review policy details to ensure accuracy and compliance Maintain organized client files and documentation Follow up with clients regarding renewals, missing information, or required documents Collaborate with agents to ensure seamless client service Assist in scheduling appointments and managing the agency calendar Handle claim intake and guide clients through the claims process Promote additional products and services that may benefit the client Uphold confidentiality and protect sensitive client information About Us Our local insurance agency is located in

BARBERTON.

Our team takes pride in providing each and every client with exceptional customer service while delivering them insurance products that best suit their needs. We are constantly growing and adding talent to our well established agency. If you are looking for a rewarding career in the insurance industry, then we encourage you to apply to our team today!