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En Garde Deer Defense

Customer Service Representative

Pay: $18–$22/hr

Posted: 2 days ago

Location: Brecksville, OH (Onsite)

Last Updated: 1 hour ago

Hours: Full-Time

Expires: 10/6/2026

Career Insights for Customer Service Representative (General)

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Based on Ohio data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,969 / year median in Ohio

-9% projected decline

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Job Description

Customer Service Representative Broadview Heights, OH En Garde Deer Defense is a family-owned and operated company specializing in professional deer repellent spray services to help protect yards and gardens. We are currently hiring a full-time Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer service, managing customer accounts, scheduling services, and supporting day-to-day operations. What can we offer

YOU:

Health, dental, and vision insurance HSA Life insurance

PTO PAY:

$18-$22 per hour, offer depending on experience

Qualifications:

High school diploma or equivalent 2+ years of administrative, office support, or customer service experience Strong communication and interpersonal skills Excellent organization, attention to detail, and time-management skills Ability to prioritize multiple tasks, meet deadlines, and work independently Reliable, flexible, and adaptable in a growing company Comfortable learning and using technology, including iPhone and Mac computers

Preferred Qualifications:

Bachelor's degree Proficiency with Microsoft Office, especially Excel Experience with Gorilla Desk or other CRM software Knowledge of landscaping gardening, or floral plant care

Responsibilities:

Respond to customer phone calls, texts, emails, and online leads within 24 business hours Provide a high level of customer service and effectively communicate with clients Discuss En Garde Deer Defense services with potential customers Schedule free trial sprays and manage customer appointments Maintain customer accounts using Gorilla Desk CRM Assist with invoices, payments, and other administrative tasks Follow established procedures for managing off-season customers Work with management on customer service initiatives and other assigned projects Does this sound like the position for you? Apply with a current resume today! En Garde Deer Defense is a family-owned and operated company specializing in professional deer repellent spray services to help protect yards and gardens.

Pay:

$18.00 - $22.00 / hour

Benefits:

Health insurance Dental insurance Vision insurance Paid time off Life insurance

Job Type:

fulltime

Education:

No education required Work location: On-site En Garde Deer Defense. 10292 Fitzwater Rd, Brecksville, OH, 44141