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Project LeanNation

Sales Associate & Client Wellness Advocate

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Scorecard

Based on Ohio data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,969 / year median in Ohio

-9% projected decline

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Job Description

Benefits:
Employee discounts Flexible schedule Opportunity for advancement Shape the Future with Us At Project LeanNation, every team member is integral, but as an Educator, you hold a special place in our mission. Our goal isn't just to sell; it's to enlighten. We believe that every interaction should leave our clients more informed, empowered, and confident about their health choices. Supported heavily by the Key Lead—the best Educator that ever lived—you amplify our voice, values, and vision in every conversation. About the Role At Project LeanNation, we are not just selling meals — we are helping people change their lives. As a Nutrition & Wellness Team Member, you will play a hands-on role in supporting clients as they pursue their health, fitness, and wellness goals. This position is ideal for someone who is passionate about helping others, energized by meaningful conversations, and excited to be part of a purpose-driven team. You will educate, encourage, prepare nutritious shakes, guide clients through InBody scans, and help them interpret their progress — all while creating an uplifting and welcoming environment. What You'll Do Client Support & Education Welcome and engage clients in meaningful conversations about their health and wellness goals Guide clients through InBody scans and help them understand body composition results Support clients in tracking progress and celebrating wins Educate clients on meal planning, macronutrients, and how PLN products support their goals Inspire confidence and consistency in clients — whether they're just starting or leveling up Shake Bar & Product Experience Prepare and serve nutritious, real-food shakes with consistency and care Recommend shakes and supplements based on client goals (performance, recovery, meal replacement, etc.) Maintain a clean, organized, and ready-to-serve shake bar Store Operations Restock retail refrigerators and manage inventory Receive and organize deliveries (may involve lifting 10-50 lbs) Use the Point of Sale system to process transactions and manage memberships Follow daily operational checklists to ensure a clean, professional environment Support opening and closing procedures Are You the Passionate Educator We Seek? If you're passionate about health, eager to learn, and ready to make a difference, this role is your opportunity to shine. We are looking for someone who: Embraces Our Mission Is enthusiastic about promoting health and wellness. Loves engaging with clients and providing exceptional customer service.
Embodies Our Core Values Enthusiasm:
Brings energy and passion to every client interaction.
Knowledge:
Eager to learn and share expertise about our products and mission.
Emotional IQ:
Demonstrates empathy and excellent interpersonal skills.
Influence:
Positively impacts clients and encourages them to make informed health choices.
Discipline:
Maintains high standards in operations and attention to detail. Thrives in a Team Environment Works well under the guidance of the Key Lead and leadership team. Contributes to a collaborative and supportive workplace culture. Join Us in Shaping the Future Dive into a role where you're not just selling products but shaping futures. Become an Educator with Project LeanNation and help redefine the narrative of health and wellness. Every day is an opportunity to make a meaningful impact in our clients' lives.

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements