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QC
Queen City Med Mart, Inc.
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Ohio data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,969 / year median in Ohio
-9% projected decline
Job Description
Work in a fast paced retail sales environment. Queen City Med Mart is hiring inside sales representatives for their Cincinnati location. We are looking for punctual, warm, and highly motivated sales associates. Experience in a medical environment, with medical equipment, or supplies is a major plus. Help our local baby boomers and elderly be more independent through medical supplies and equipment. We are the Tri-State's leader in retail medical sales with tons of room for advancement. We are also looking for applicants with high level retail experience in other fields. Call today to start helping those in need.
Job duties/requirements:
Assist customers with finding the best equipment solutions while portraying a positive attitude towards customers and co-workers. Complete intake process for prescriptions for medical equipment. Be flexible, able to multi-task and prioritize Possess listening skills and empathy towards customers during sales interactions. Able to problem solve Communicate effectively in oral and written correspondence Identifies and pursues opportunities for improvements Provides support to customers to answer questions/concerns Maintains confidentiality of all information as stipulated due to HIPAA Privacy Rules Maintain knowledge of current government and insurance policiesGreat commission Key features: Health, Vision, and Dental benefits Retirement benefits Commissions on top of base salary Other requirements: Relevant work experience Background and Drug screeningJob Type:
Full-time Required education: High school or equivalentJob Type:
Full-time Salary:
$12.00 to $15.00 /hour plus commissionJob Type:
Full-time Pay:
From $13.50 per hour Expected hours: No more than 40.0 per weekBenefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Vision insuranceWork Location:
In personBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Other Retirement and Savings
- Health Insurance