Full-time Customer Service Representative

Customer Service Representative (CSR) First National Bank of Pandora - Northwestern Ohio At First National Bank of Pandora, we believe in improving lives through community banking . For over 100 years, we've proudly served our communities — and we're just as committed to supporting our employees. If you're looking for a people-first workplace where you can grow your career, build relationships, and make a difference every day, this could be the role for you. This role might be a great fit if you: Enjoy working with people and building relationships Take pride in delivering excellent customer service Are dependable, detail-oriented, and organized Are interested in growing your career in banking Love being involved in your community

What You'll Do:

Process customer transactions accurately and efficiently (deposits, withdrawals, payments, etc.) Build relationships with customers and identify ways to meet their financial needs Provide friendly, professional service in person and over the phone Assist customers with account questions, problem resolution, and basic banking services Maintain accurate records of transactions and balances Support branch operations and work closely with your team Open customer accounts such as checking and saving

What We're Looking For:

Previous customer service or cash handling experience preferred Strong communication and interpersonal skills Attention to detail and accuracy Ability to multitask in a fast-paced environment Willingness to learn and grow within the organization Why Join First National Bank of Pandora? Family-first, team-oriented culture Opportunities for career growth (including internal training programs) Strong community involvement Competitive benefits package Supportive and collaborative work environment

Additional Details:

This position involves frequent interaction with customers, handling cash transactions, and working in a team-based branch environment. Flexibility in scheduling and location may be needed. First National Bank of Pandora is an Equal Opportunity Employer.

Pay:

From $16.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Referral program Vision insurance

Work Location:

In person