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Overhead Door Corporation

Customer Service Representative II

Pay: Not specified

Posted: 3 weeks ago

Location: Green, OH (Onsite)

Last Updated: 4 days ago

Hours: Full-Time

Expires: 10/11/2026

Career Insights for Customer Service Representative (General)

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Based on Ohio data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,969 / year median in Ohio

-9% projected decline

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Job Description

Customer Service Representative II Overhead Door Corporation - 4.2 Green, OH Job Details Full-time 2 hours ago

Qualifications Math Full Job Description Responsibilities:

The CSR supports the service and installation departments. Answers telephone and directs calls to appropriate department. Processing incoming and outgoing parts. Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen. Compares data entered with source documents to detect errors. Processes purchase orders. Take orders for residential install/service customers. Assist in scheduling and dispatching. Provides backup support for office staf

Skills/Education:

High School Diploma or GED. One to three years related experience or training; or equivalent combination of education and experience. Mathematical, Reasoning, and Language skills are required. Proficiency in Microsoft Office including Word and Excel.