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Customer Service Representative - Grove City
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Scorecard
Based on Ohio data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,969 / year median in Ohio
-9% projected decline
Job Description
Customer Service Representative - Grove City Plato's Closet - 3.4 Grove City, OH Job Details Part-time | Full-time $11 - $12 an hour 15 hours ago Benefits Paid holidays Disability insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Opportunities for advancement Flexible schedule Qualifications Customer communication Full Job Description Join a dynamic, team-oriented environment as a Customer Service Representative in Grove City. This role is ideal for individuals who are energetic, personable, and passionate about delivering outstanding customer service. As a key member of the store team, you will be the face of the company, ensuring every customer enjoys a positive and engaging shopping experience. The company values growth, flexibility, and a supportive workplace culture, offering opportunities for professional development and advancement. Responsibilities Greet and engage customers, creating a welcoming and enjoyable store atmosphere Assist customers with questions, provide information about promotions and loyalty programs Perform all point-of-sale (POS) transactions accurately and efficiently Process, tag, hang, and stock merchandise on the sales floor Communicate the buying and selling process clearly to customers Maintain store standards and support daily operations as assigned Qualifications Must be at least 16 years old Honest, dependable, and self-motivated with mature judgment Strong sense of urgency and ability to work efficiently Effective verbal communication skills Comfortable interacting with customers and initiating conversations Able to meet physical demands, including frequent walking, standing, stooping, climbing ladders, pushing, and lifting up to 40 lbs Attention to detail for inspecting and handling merchandise Benefits Competitive wage and bonus opportunities Outstanding health, dental, and vision benefits Generous employee discount at all company brand stores Paid holidays and paid time off (PTO) Company-paid short-term and long-term disability coverage 401(k) with company match Flexible schedules Employee referral and anniversary programs Full-time (30-40 hours) and part-time (20-25 hours) positions available Opportunities for growth and professional development with a strong promote-from-within culture Offered compensation: $11/hr - $12/hr Experience and License Requirements 16 years of age or older Ability to regularly lift up to 40lbs. Customer service experience (optional)