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Aero Global Logistics

Customer Service Representative

Entry-Level JobVerifiedNo experience needed
Pay: $18/hr
Posted: 4 weeks ago
Location: Groveport, OH (Onsite)
Last Updated: 1 week ago
Hours: Full-Time
Expires: 10/7/2026

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,969 / year median in Ohio

-9% projected decline

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Job Description

CUSTOMER SERVICE REPRESENTATIVE
$18.00 PER HOUR 8:00 AM-4:30 PM Monday-Friday
POSITION OVERVIEW
Aero Global Logistics is seeking a dependable and professional Customer Service Representative to join our team. This position provides excellent customer service, communicates with customers and internal teams, and helps ensure transportation and delivery needs are handled efficiently and professionally.
KEY RESPONSIBILITIES
Provide friendly, professional customer service by phone, email, and other communication channels. Respond to customer questions, concerns, and requests in a timely manner. Coordinate with dispatch, drivers, warehouse personnel, and management. Track and communicate delivery status and updates. Enter and maintain accurate customer and shipment information. Assist with resolving delivery issues and customer concerns. Maintain accurate records and documentation. Follow company policies, procedures, and safety standards. Represent Aero Global Logistics professionally with customers, employees, and business partners.
QUALIFICATIONS
Previous customer service, logistics, transportation, or office experience preferred. Strong verbal and written communication skills. Professional telephone and customer service skills. Basic computer skills and ability to learn company systems. Strong attention to detail and organizational skills. Ability to multitask in a fast-paced environment. Dependable, punctual, and professional. Ability to work effectively as part of a team.
BENEFITS 60 DAYS
-Health Insurance Eligibility 90 DAYS 401(k) Dental Insurance Vision Insurance Paid Holidays Employer-Paid Life Insurance Short-Term Disability Long-Term Disability 1 YEAR One Week of Paid Vacation
WHY JOIN AGL?
More Than a Job. A Team You Can Grow With. At Aero Global Logistics, our people are the foundation of everything we do. We are committed to building a workplace where employees are respected, supported, challenged, and given the tools to succeed.
APPLY TODAY
—
HIRING IMMEDIATELY
Questions:
Chris Mitchell c.mitchell@aerogloballogistics.com
APPLY THROUGH INDEED
Please include your phone number and email address with your resume and application.
AERO GLOBAL LOGISTICS SAFETY SERVICE RELIABILITY TEAMWORK
Pay:
$18.00 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person