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AllianceOne Inc.

Customer Service Experts (Great Benefits, No Weekends!)

Career Insights for Customer Service Representative (General)

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Based on Ohio data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,969 / year median in Ohio

-9% projected decline

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Job Description

Customer Service Experts (Great Benefits, No Weekends!) AllianceOne Inc. Maumee, OH Job Details Full-time $16 an hour 1 day ago Benefits Paid training Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off On-the-job training Employee assistance program Vision insurance 401(k) matching Referral program Qualifications Computer operation Interpersonal skills Certified Professional Coder Problem-solving Typing Full Job Description Ready to Move Away from Inconsistent Schedules? Build a more predictable workweek with a Monday-through-Friday schedule, no weekends, paid training, and comprehensive benefits. Join AllianceOne as a Customer Service Representative in Maumee, OH, and use your customer service skills to assist healthcare providers with account questions, payment options, and transactions.
Location:
Maumee, OH Pay:
$16.00 per hour
Schedule:
Monday through Friday, 40 hours per week
Shift Availability:
An 8.5-hour shift between 9:00 AM and 7:00 PM
ET NO WEEKENDS
Benefits and Training Start with two weeks of paid training, including paid HIPAA training.
AllianceOne also offers:
Medical, dental, and vision insurance HSA and FSA options Paid time off Employee Assistance Program 401(k) after 90 days Health benefits begin on the first day of the month following your hire date, or on your hire date if you are hired on the first day of the month. What You Will Do Receive incoming calls from healthcare providers Help resolve account issues and identify appropriate solutions Discuss payment options and assist providers with transactions Provide accurate information while following client and company guidelines Deliver professional service to a diverse customer base What You Bring Previous customer service experience; call center experience is a plus Excellent verbal communication skills and a professional phone presence Basic computer skills and the ability to talk and type at the same time Creative problem-solving skills and a strong desire to achieve goals The ability to work effectively in a team environment If you enjoy growth and working with enthusiastic, high-performing teams, you may enjoy building your career with us. AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
Job Type:
Full-time Pay:
$16.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Referral program Vision insurance Ability to
Commute:
Maumee, OH 43537 (Required) Ability to
Relocate:
Maumee, OH 43537: Relocate before starting work (Required)
Work Location:
In person