Customer Service Representative (Account Solutions)

Customer Service Representative (Account Solutions) AllianceOne Inc. Maumee, OH Job Details Full-time $17 an hour 1 day ago Benefits Paid training Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off On-the-job training Employee assistance program Vision insurance 401(k) matching Opportunities for advancement Referral program Qualifications Teamwork Active listening No experience needed Individual consumer customer service Certified Debt Collection Professional (CDCP) Full Job Description Looking to move out of retail or inconsistent schedules? Start your career as a Customer Service Representative in Maumee, OH with AllianceOne, a Teleperformance company. In this role, you will use your customer service skills to help people navigate account challenges and find solutions that work for their situation. While this is a customer service role, you will also support customers with past due accounts by offering payment options and solutions. No collections experience is required. We provide paid training to set you up for success. Why This Role Stands Out No weekend shifts required $17/hour + full benefits Paid training - no prior experience required Consistent Monday-Friday schedule (no retail hours) Full-time, stable hours (no last-minute changes) Sit-down work (no standing all day) Career growth opportunities What You'll Do Talk with customers and understand their situation Help customers find manageable repayment solutions Handle inbound and outbound calls (we train you) Use empathy and problem-solving to create positive outcomes Stay organized and meet performance goals What You Bring No collections experience needed. We'll train you. Customer service experience (retail, call center, or similar) Strong communication and listening skills Ability to stay calm and professional in tough conversations Problem-solving mindset Reliable and team-oriented Pay & Benefits $17.00/hour Medical, dental, and vision insurance 401(k) with company match (after 90 days) Paid time off

HSA & FSA

options Employee Assistance Program Referral bonuses Schedule Monday -

Friday:

10:00 AM - 7:00 PM Full-time (40 hours/week) Paid training included

Location:

1684 Woodlands Drive, Maumee, OH 43537 Easy commute from Toledo, Perrysburg, Bowling Green, and surrounding areas Apply in just a few minutes to start a stable career where your customer service skills truly matter. AllianceOne is an equal opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. To request accommodation, email .

Job Type:

Full-time Pay:

$17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Referral program Vision insurance Ability to

Commute:

Maumee, OH 43537 (Preferred)

Work Location:

In person