Job Specifics Career Department Department of Primary & Specialty Care Status Full Time Shift 8:00am - 4:30pm Average Weekly Hours 40 Contact Employment Specialists Phone 740.393.9612 740.393.9843 Email careers@knoxcommhosp.org Posting Date Thu, 09/10/2026 - 12:00pm

JOB SUMMARY

Serving as a liaison for our organization between patients and clinics. Responsible for managing large amount of both inbound and outbound calls in a timely manner. Assisting with clinical care support tasks to support clinics with items including, but not limited to: medication prior authorizations, refills, in clinic procedure precertifications, patient paperwork, assisting patients with questions or requests within scope of practice or routing calls to appropriate areas. Requirements Include High school diploma or equivalent Previous customer service experience Previous clinical environment experience preferred, but not required