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FN
First National Bank of Sycamore
Part-Time Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Ohio data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,969 / year median in Ohio
-9% projected decline
Job Description
Job Overview First National Bank of Sycamore is seeking a friendly, dependable, and customer-focused individual to join our team as a Part-Time Customer Service Representative. This position is ideal for someone who enjoys working with people, providing exceptional customer service, and being part of a community bank that values relationships. Whether you have previous banking experience or a strong background in retail or customer service, we'd love to hear from you. Responsibilities Greet and assist customers with a positive, professional attitude. Process cash transactions accurately, including deposits, withdrawals, and cash handling procedures Balance a cash drawer and maintain accurate records. Promote bank products and services by identifying customer needs. Answer customer questions and resolve concerns. Assist with opening and maintaining customer accounts. Maintain confidentiality and comply with bank policies and regulations. Work collaboratively with other team members to provide outstanding service. Requirements High school diploma or equivalent. Previous customer service or cash-handling experience preferred. Banking experience is a plus but not required. Strong communication and interpersonal skills. Excellent attention to detail and organizational skills. Ability to multitask in a fast-paced environment. Basic computer proficiency. Dependable, professional, and willing to learn. Must be able to travel and work at different office branch locations (all located in Seneca and Wyandot counties). If you enjoy helping people, take pride in providing exceptional service, and are looking for a rewarding part-time opportunity, we'd love to meet you.