Job description Specialist/Call Center $16hr + Commission pay increase @30 & 90 days Full-Time(35-40hrs) Part-Time(29hrs) United Collection Bureau Inc. is a national firm providing accounts receivable management services to healthcare facilities, financial services businesses and government entities. We know how important having a team of experts is to our clients, and we believe our people are the key to success. UCB has created a successful culture by creating a fun place to work, hands-on computer based training, and generous benefit programs. Come join our team of experts! We are looking for a Collections Specialist. Our representatives handle outbound calls while examining each person's financial situation. We negotiate and set up payment arrangements according to the individual situations .

IN THIS ROLE, YOU WILL

• Contact consumers informing them they have delinquent accounts
• Negotiate the best possible payment arrangement. The process involves reviewing account information in the collection software system, and asking questions of the consumer to better understand perceived obstacles to payment
• Document all communications
• Maintain call quality and productivity measures
• Maintain a positive, problem solving approach and encourage collaborative relationships within a team environment

WE WOULD LOVE TO HEAR FROM YOU IF YOU

Motivated by commissions Have professional phone etiquette Have strong typing skills Have strong problem solving skills Have basic computer skills Have organizational skills Have High School Diploma/GED Equivalent Bilingual is a plus Paid 2 week training

Job Types:

Full-time, Part-time Salary:

$16.00 per hour Scheduled increases at 30 days, 90 days and 180 days when these milestones are met.

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid sick time Paid time off Paid training Vision insurance Physical setting: Call center

Schedule:

Monday to Friday Supplemental pay types: Commission pay

Education:

High school or equivalent (Required)

Work Location:

In person - Southwyck Blvd.

Toledo, OH Job Types:

Full-time, Part-time Pay:

$16.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid sick time Paid time off Paid training Vision insurance

Experience:

Call center: 1 year (Preferred) Customer service: 1 year (Required) Ability to

Relocate:

Toledo, OH 43614: Relocate before starting work (Required)

Work Location:

In person