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BS
BR Staffing Solutions, LLC
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Ohio data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,969 / year median in Ohio
-9% projected decline
Job Description
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity to work in a fast-paced and dynamic environment where you can make a difference.
Duties:
- Assist customers with inquiries, orders, and concerns
- Provide accurate and timely information to customers regarding products, services, and promotions
- Resolve customer complaints or issues in a professional and efficient manner
- Maintain customer records by updating account information and notes
- Perform data entry tasks to update customer profiles and process orders
- Ensure positive customer interactions
- Communicate effectively with customers, colleagues, and management
Requirements:
- High school diploma or equivalent
- Excellent verbal and written communication skills in English
- Strong problem-solving skills and ability to think on your feet
- Ability to work well in a team environment
Job Type:
Full-time Pay:
$30.00- $38.