Job Summary Parkman Recovery Center is currently seeking a full-time dayshift dedicated and compassionate Client Care Specialist/CDCA, to join our dynamic behavioral health team. Your energy and motivation will help foster a supportive environment where clients feel empowered to achieve their recovery goals. This position offers an exciting opportunity to make a meaningful difference in people's lives while developing your skills in crisis intervention, mental health counseling, and social support. This position requires a valid Ohio Driver's License with a 3 year clean driving record. CDCA licensure preferred, but not required. Pre-employment drug screen and background check are required.

Duties:

Conduct crisis intervention and manage urgent situations with calm professionalism and effective de-escalation techniques Assist clients in developing coping strategies through motivational interviewing and behavioral health guidance Collaborate with clinical teams to coordinate care plans and ensure seamless service delivery Document client interactions accurately using electronic health record (EHR) systems while maintaining confidentiality Mentor clients through recovery processes, offering encouragement and practical advice Support clients in navigating community resources, addiction counseling programs, and mental health services May provide group, individual, case management and / or crisis intervention services under supervision. Shifts may be 12 hours. Monitor client drug screening and use of medications. Experience with recovering population preferred. Skills Strong understanding of crisis management and crisis intervention techniques Knowledge of behavioral health principles and mental health counseling strategies Experience with mentoring individuals facing mental health or addiction challenges Proficiency in motivational interviewing to foster client engagement and motivation Familiarity with EHR systems for documentation and record keeping Excellent communication skills with an empathetic, active listening approach Ability to handle high-pressure situations with professionalism and compassion This role is perfect for motivated individuals passionate about supporting others' recovery journeys. Join us to help build resilient communities through energetic advocacy, transparent care practices, and unwavering support!

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Education:

High school or equivalent (Required)

License/Certification:

Ohio Drivers License (Required) CDCA Licensure (Preferred) Shift availability: Day Shift (Required)

Work Location:

In person