Service Processor We are looking for a detailed and organized Service Processor I to join our team in Warren, Ohio. This role is perfect for candidates with administrative, customer service, or repair order experience who want to grow in a fast-paced, team-oriented environment. Join a respected industry leader in automation and control solutions. In this position, you'll manage repair orders, communicate with customers, and support administrative tasks to ensure smooth operations. It's a great opportunity to gain valuable experience within a growing company. Call our office to speak with a recruiter or schedule an interview today!

Hours:

1st

Shift:

Monday - Friday, 7:30 AM - 3:30

PM Pay:

$17.00 per hour

Key Responsibilities:

Receive incoming repairs and verify contents against packing slips or purchase orders Create and update repair orders in the ERP system accurately Ensure billing and shipping addresses, customer contact details, and product information are entered correctly Distribute incoming repairs to service technicians and gather completed repairs Verify that repairs are logged correctly in the ERP system before shipment, ensuring purchase orders, shipping details, notes, labor, and parts are accurate Create quotes for repaired equipment and maintain detailed records of transactions Communicate with customers via phone and email regarding quotes, repair status, lead times, and shipping details Contact customers to obtain purchase orders and handle special billing or service requests Assist other departments in resolving service-related billing or order processing issues

Minimum Requirements:

Minimum of one year of related experience or equivalent combination of education and experience Proficient computer skills, including Microsoft Outlook and ERP system navigation Strong attention to detail and organizational skills Excellent verbal communication and professional email etiquette Competence in proofreading, editing, and written composition Ability to acquire basic product knowledge, including product identification and market applications Nice to

Have Skills:

Production experience Blueprint reading Assembly and measuring skills Knowledge of quality control, control panel assembly, wiring, component installation

Preferred Education and Experience:

High school diploma or equivalent preferred

Other Requirements:

On-site work environment in Warren, Ohio Ability to work within a professional, collaborative office setting

Benefits:

Medical Insurance Dental Insurance Vision Insurance Direct Deposit Weekly Pay Additional benefits available upon hire-in You can view all our jobs by copying and pasting this link in your browser: https://employtemps.com/jobs/ Employ-Temps Staffing Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, political beliefs, or any other characteristic protected by federal, state or local laws. #INDYTOWN