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Confidential

Inside Sales/Customer Service

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Ohio data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,969 / year median in Ohio

-9% projected decline

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Job Description

Wellington commercial hardware manufacturer is interviewing for the position of Customer Service/Sales team member. Candidates must be computer literate, have a working knowledge of MS Office suite and be detail oriented. The position will consist of assisting customers with product information and trouble shooting, receiving customer purchase orders, shipping information and sales order entry. Team member will report to the Sales Manager and work closely with the Production and Warehouse Managers. We offer a competitive wage and after a brief probationary period, company paid medical/dental coverage, 401k and more. We are a drug free workplace; pre-employment drug screening and background check required. EOE.
Job Type:
Full-time Pay:
$15.00 - $17.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off
Shift:
8 hour shift Day shift
Work Location:
In person