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Ideal Credit Union
Member Service Representative I - Stillwater, MN - August 2026
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Oklahoma data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,404 / year median in Oklahoma
-2% projected decline
Job Description
Ideal Credit Union is honored to be recognized by Forbes as one of America's Best-In-State Credit Unions for the fourth consecutive year. Additionally, Ideal was named a 2025 and 2026 Best Places to Work honoree by the Minneapolis-St. Paul Business Journal. Ideal Credit Union continues to grow larger each year and currently has seven offices located in Blaine, Eagan, Hugo, Inver Grove Heights, North Saint Paul, Stillwater and Woodbury. Ideal Credit Union is a large Twin Cities credit union with over one billion in assets. We offer a wide variety of products and services including savings, checking, consumer loans, mortgage loans, online banking and investment services. We have an immediate opening for a Member Service Representative I at our Stillwater office . This individual is responsible for assisting members and potential members with their Credit Union needs, explaining services, setting up new accounts, responding to problems and directing members to the appropriate people. In addition, this individual will be assisting on our teller line a half day on Tuesdays and one Saturday per month. Prior new account, lending and sales experience is preferred; prior credit union experience is helpful. The hours are as follows as well as other hours as needed: Sunday OFF Monday OFF Tuesday 8:30 AM
- 5:30 PM Wednesday 8:30 AM
- 5:00 PM Thursday 8:30 AM
- 5:00 PM Friday 8:30 AM
- 5:00 PM Saturday 9:00 AM
- 12:00 PM Total Hours = 35.50 Hours per Week Lunch Breaks are 30 Minutes on Tuesday, Wednesday, Thursday and Friday. This is Grade 7
- Non-exempt, Hourly, Part-time position with Benefits. The starting rate of pay is $22.23
- $23.