Customer Service Specialist 1

Job Listing ID:

4470740

Job Title:

Customer Service Specialist 1

Application Deadline:

07/09/2026

Job Location:

Ashland

Date Posted:

04/11/2026

Hours Worked Per Week:

40

Shift:

Day Shift Duration of Job:

Full Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)

Job Summary:

City:

Ashland Location:

1103 - Recology Ashland Sanitary Service Inc.

Subsidiary Name:

Recology Ashland Sanitary Service Inc.

The Role of Customer Service Specialist:

Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature.

Shift:

Monday-Friday 9am-5pm Essential Responsibilities Answers telephone or greets customers at counter. Provides information about collections, rates, billing, and account status promptly and correctly. Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments. Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties. Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records, and account status. Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. Handles special calls including escrow, bankruptcies, delinquent accounts by telephone contact and monitoring delinquent accounts to point of resolution, as appropriate. Other duties as assigned Qualifications High school diploma or GED required. Bachelor's degree preferred. 0 - 2 years of related experience and/or training. Recology Offers An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities. The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper. A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing. An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4

R's:

Reduce, Re-use, Recycle, and Recologize. Distinct professional challenges to connect with, care for, and grow community that sees a world without waste. Recology Benefits May Include Paid time off and paid holidays. Health and wellness benefits including medical, dental, and vision. Retirement plans (Employee Stock Ownership Plan, 401(k) with match). Annual wellness incentives. Employee Assistance Program (EAP). Educational assistance. Commuting benefits. Employee referral program. Supplemental Information Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a... For full info follow application link. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

Job Classification:

Customer Service Representatives Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Depending on Experience Job Requirements

Experience Required:

 None

Education Required:

High School Diploma/GED

Minimum Age:

N/A Gender:

N/A