Customer Care Representative

Job Listing ID:

4435081

Job Title:

Customer Care Representative Application Deadline:

Open Until Filled

Job Location:

Astoria

Date Posted:

02/14/2026

Hours Worked Per Week:

Not Provided Shift:

Not Provided Duration of Job:

Either Full or Part Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)

Job Summary:

ELIGIBLE FOR CMH EMPLOYEE REFERRAL BONUS

NON-PRIORITY

RECRUITMENT

The Customer Care Representative (CCR) is responsible to accurately register patients for outpatient services and inpatient admissions and scheduling patients. The CCR is responsible for insurance verifications and co-pay collections. The CCR is knowledgeable about the organization to assist patients when needed. CMH Caregivers contribute to CMH success by providing exceptional service that is respectful, compassionate and customized to the individual's needs by anticipating and exceeding expectations. Job Requirements CCRs are required to have strong communication, organizational and problem solving skills; are able to flow between tasks; exercise independent judgment as needed and perform assigned duties in a fast paced, dynamic environment. A working knowledge of general office equipment including; computer, fax, scanner, and multi-line phone system. Medical terminology is preferred. Ability to type with accuracy and minimal error including 10 key. CMH Caregivers have patience; attentiveness; clear communication skills; excellent time management skills and a calming presence. CCRs must have attention to detail and be able to accurately perform data entry.

License/Certification:

None Education and/or

Experience:

High School diploma or equivalent experience/education. Medical terminology knowledge preferred and experience in healthcare field preferred. Physical Demands and Work Environment Conditions / ADA Compliance Position involves standing, walking, stooping, and occasional carrying and lifting or lightweight materials (up to 20 pounds). May be required to sit for extended periods of time. Requires visual acuity and depth perception to recognize words and numbers; and hand and finger dexterity and hand/eye coordination to use a computer keyboard and common office equipment. Potential for contact with blood, body fluids or tissues.

Job Classification:

Customer Service Representatives Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Not Provided Job Requirements

Experience Required:

 See Job Summary

Education Required:

None

Minimum Age:

N/A Gender:

N/A