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Insure Pacific Inc.

Customer Service Associate

Career Insights for Customer Service Representative (General)

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Based on Oregon data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,083 / year median in Oregon

-10% projected decline

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Job Description

Customer Service Associate Insure Pacific Inc. Bend, OR Job Details $40,000 - $45,000 a year 1 day ago Qualifications Customer communication Full Job Description We're seeking a positive, personable customer service representative for a rewarding career opportunity! You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and who can't wait to get started!
Compensation:
$40,000 - $45,000 yearly
Responsibilities:
Regularly meet with sales lead to receive the newest service and product knowledge Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary Communicate frequent customer suggestions to the team to troubleshoot Create records of customer interactions and follow up to ensure all questions have been answered Maintain customer accounts and update with new account information as needed
Qualifications:
Display strong communication skills, active listening skills, and personal skills High school graduate, G.E.D. recipient, or equivalent Previous work in a customer-facing position About Company At Insure Pacific, we are a team of people helping people. Our independent insurance agencies of over nine decades are built on strong relationships — with our team, clients, potential clients, our community, and the insurance companies we partner with. As an independent agency, we work for clients, not for one insurance company. That means we focus on finding the right coverage, solutions, and service to meet each client's unique needs. We value professionals who are detail-oriented, proactive, and committed to delivering exceptional client experiences. We believe in creating a supportive, collaborative workplace where people can grow professionally while making a real impact in the lives of others. If you value relationships, integrity, attention to detail, and helping people protect what matters most, we'd love to hear from you.