Client Service Representative Pacific Veterinary Hospital - 3.1 Portland, OR Job Details Part-time | Full-time $18 - $22 an hour 19 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Customer communication Medical chart preparation Operator switchboards Financial transaction processing In-person customer service Direct client contact Patient demographics Processing cash transactions High school diploma or GED Accounting data entry Client services Daily transaction recording Animal patient charting Telephone systems Patient interaction Typing Clerical experience Managing patient records Veterinary administrative support Office phone management Time management Full Job Description Pacific Veterinary Hospital is looking for a new Client Services Representative! Come join our fabulous team!! We have a wonderful culture, with teammates that always show kindness to eachother and collaborate for the betterment of the hospital. Accounting

• Performs the posting of daily transactions and hospital invoices.
• Collects on accounts. Including past-due accounts.
• Ensures payment policy is followed and proper documents are obtained from clients. Personal Conduct
• Adheres to all hospital policies, standards, and procedures, including but not limited to uniforms, grooming, smoking, and personal calls, as stated in the hospital procedures manual.
• Serves as a representative of the hospital, displaying courtesy, tact, consideration, and a positive attitude in all interactions with clients, patients, and other staff members.
• Demonstrates initiative in everyday duties by seeking other work during down times, assisting other employees, and filling in for other employees as needed.
• Adheres to the posted work schedule. Arrives for work promptly and begins work at the start time. Follows hospital policies for reporting lateness or absences.
• Utilizes the time clock to clock in and out at the beginning and end of each day and during breaks.
• Organizes work area and exercises time-management skills to maximize personal efficiency.
• Prioritizes tasks and handles multiple tasks in a calm, organized manner. Additional Duties
• Assist new team members in hospital policies. (As an employee of Pacific Veterinary Hospital, it is a group effort to train new team members to ensure the hospital runs smoothly and effectively)
• Performs other duties & projects as directed by management. Requirements
• Education equivalent to the completion of the 12th grade.
• Knowledge of general office practices and procedures, (reception) duties, and telephone techniques.
• Demonstrated ability to perform clerical work with speed and accuracy, use a multiple-line telephone system, and handle cash and other forms of payment.
• Experience assembling patient records, obtaining relevant information from clients, and accurately entering a variety of information in patient records.
• Ability to complete assigned tasks in the time allotted without direct supervision.
• Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
• Excellent interpersonal communication skills.
• A commitment to outstanding client service.
• Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.
• Ability to stay on task and work energetically for the entire shift, sometimes exceeding 10 hours per day.

Preferred:

Knowledge of veterinary medical terminology and procedures and general computer skills.

Preferred:

Ability to type 45 words per minute and use a 10-key adding machine.

Preferred:

Two or more years' recent experience in a veterinary facility.

Pay:

$18.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Ability to

Relocate:

Portland, OR 97219: Relocate before starting work (Required)

Work Location:

In person