We are seeking a professional and customer-focused Customer Service Representative to join our team. The ideal candidate will maintain a high level of customer satisfaction by resolving inquiries, concerns, and service issues efficiently and professionally.
ResponsibilitiesRespond promptly to customer inquiries in a courteous and professional manner.
Handle and resolve customer complaints and concerns.
Process orders, applications, forms, and requests.
Provide product and service information to customers.
Document customer interactions, inquiries, complaints, and resolutions.
Maintain customer records and update databases as needed.
Build and maintain positive customer relationships.