Guest Service Representative Holiday Inn Express - 3.3 Troutdale, OR Job Details Part-time | Full-time $17.50 - $19.50 an hour 2 hours ago Benefits Paid time off Employee discount Qualifications Teamwork Proactive hotel and accommodations guest assistance Greeting customers Employee relationship building High school diploma or GED Phone customer support Venue guest services Hotel experience Full Job Description We are looking for a passionate Front Desk Agent Provide exceptional guest service throughout all stages of guests' stay from checking in, accommodating special requests, and checking out. Duties of Front Desk Agent are to:

• Approach all encounters with guests and employees in a friendly, service oriented manner.
• Maintain high standards of personal appearance and grooming.
• Maintain a friendly and warm demeanor at all times.
• Greet and welcome all guests approaching the Front Desk in accordance with IHG standards.
• Maintain proper operation of the phone system.
• Handle requests for information, mail and messages in an efficient and courteous manner.
• Answer guest inquires about hotel service, facilities and hours of operation.
• Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
• Establish and maintain good communications and team work with fellow employees and other departments within the hotel.

Job Type:

Full-time Benefits:

Employee discount Paid time off

Pay:

$17.50 - $19.50 per hour

Benefits:

Employee discount Paid time off

Education:

High school or equivalent (Preferred)

Experience:

Hotel experience: 1 year (Preferred)

Work Location:

In person