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Addison Group

Bilingual Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Scorecard

Based on Pennsylvania data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,927 / year median in Pennsylvania

-23% projected decline

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Job Description

Job Title:
Bilingual Customer Service Representative Location:
Allentown, PA Industry:
Healthcare Pay:

$17 - $19 / hour

Benefits :

This position is eligible for medical, dental, vision, and 401(k) benefits.

About Our Client:

Our client is a growing healthcare organization expanding its patient customer service team. The Bilingual Customer Service Representative will be the primary point of contact for patients assisting with scheduling appointments.

Key Responsibilities:

Answer inbound and place outbound calls to patients Schedule and confirm patient appointments

Qualifications:

Bilingual (English/Spanish) required Strong communication and customer service skills

Additional Details:
Schedule:

Monday-Friday, 8:00 AM-4:30 PM Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. #HC1

Benefits

  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
  • Vision Insurance