Job Overview We are seeking a dynamic and personable Customer Service Representative/Service Receptionist to join our team! In this vital role, you will be the first point of contact for clients and visitors, providing exceptional service and ensuring smooth daily operations. Your energetic approach and organizational skills will help create a welcoming environment while efficiently managing administrative tasks. This paid position offers an exciting opportunity to develop your office management and customer support expertise in a fast-paced setting. Duties Greet clients, visitors, and callers with enthusiasm, providing friendly and professional assistance Work closely with our service department on assisting customers Answer phone systems promptly, using proper phone etiquette to direct calls accurately Manage front desk responsibilities including scheduling appointments, handling inquiries, and follow up calls. Perform clerical tasks such as scanning, file sorting and maintaining organized records Utilize Microsoft Office programs (Word, Excel, Outlook) for correspondence, calendar management, and document preparation Provide excellent customer support by addressing client questions or concerns efficiently and courteously Skills Strong computer literacy with experience in Microsoft Office Suite and general office management software Excellent organizational skills with the ability to multitask in a busy environment Proven clerical experience including phone answering, filing, and scanning. Exceptional customer service skills with a professional demeanor and strong communication abilities Knowledge of phone systems and phone reception best practices Ability to manage time effectively while handling administrative duties and client interactions seamlessly Join us to be part of a vibrant team where your positive attitude and organizational talents will make a real difference! This role is perfect for someone eager to grow their administrative skills, while delivering outstanding service in a supportive environment.

Pay:

$17.00 - $20.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Employee discount Health insurance Parental leave Retirement plan Vision insurance

Work Location:

In person