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Stanley Steemer

Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Pennsylvania data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,927 / year median in Pennsylvania

-23% projected decline

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Job Description

Inside Sales Representative Inside sales representative
  • Full Time Positions Available The Stanley Steemer "Inbound Call Center" located in Bellefonte, PA is looking for motivated individuals who have customer service and sales experience in their background.
This position is primarily involved with inbound calls to schedule our various cleaning services and products. Successful candidates must have great communication skills and posses professional phone etiquette. You must also be able to sell the company benefits and services. Must be able to work Saturdays and daily 9AM-6PM.
Shift Available:
Full time Are you a motivated individual that would like to join our growing company? Apply Here!
Responsibilities:
Answer inbound calls from customers to schedule our carpet cleaning and related products/services Present services and products to our customers Obtain accurate order information from the customer Must have a professional phone etiquette Must be proficient with Microsoft Windows Make outbound confirmation and reminder calls' Benefits offered: Workplace perks such as food/coffee and flexible work schedules Health insurance Employee discounts Flexible schedules This Company Describes Its Culture as: Team-oriented
  • cooperative and collaborative Detail-oriented
  • quality and precision-focused Aggressive
  • competitive and growth-oriented
Job Tasks:
Answering customer questions Troubleshooting and solving problems Scheduling appointments
Job Duties:
Answer incoming customer inquiries Record customer information within our customer service database Engage with clients in a friendly and professional manner while actively listening to their concerns Offer support and solutions to customers in accordance with the company's customer service policies Other duties as requested Communication method(s) used: Email Phone In person
This Job Is:
A job for which military experienced candidates are encouraged to apply
    Job Types:
    Full-time, Part-time Pay:
    $16.00
    • $22.
    00 per hour
    Benefits:
    Dental insurance Health insurance Paid time off Vision insurance
    Work Location:
    In person

    Benefits

    • Paid Time Off (PTO)
    • Health Insurance
    • Dental Insurance
    • Vision Insurance