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Gillece Services

Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Scorecard

Based on Pennsylvania data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,927 / year median in Pennsylvania

-23% projected decline

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Job Description

Customer Service Representative Gillece Services - 2.5 Bridgeville, PA Job Details Full-time Up to $19 an hour 3 hours ago Benefits Health insurance Dental insurance Paid time off Snacks provided Vision insurance 401(k) matching Qualifications Customer communication Interpersonal skills Databases Problem-solving Individual consumer customer service Typing Full Job Description In Office Position Starting wage is $19.00 hourly
Position Description:
The customer service representative has a primary goal of providing 5-star service to all Gillece customers. We are PROUD to offer Medical, dental, and vision insurance Matching 401K Paid vacation Stocked breakroom with free snacks and drinks Paid lunch of your choosing on birthday and work anniversaries External coaching through our business partner Nexstar A family. This is last on the list because it's the most important. We care about our team and expect you to bring that same caring when you join.
Specific duties:
Convert incoming calls, making outbound calls to existing customers on our specials, sending emails, and online requests into booked service appointments. Establish customer rapport and promote the Gillece brand. Resolve customer issues and complaints quickly and efficiently. Adhere to the company's plan for resolving customer complaints quickly and favorably. Maintain and update the customer database with complete and accurate information. The perfect fit of a
Customer Service Representative:
You exude warmth, energy, and charisma. IT competent and a good typist. Highly organized with exceptional follow-through abilities. Strong verbal and written communication. You love helping people, and leaving a positive impression on them. You thrive on the unexpected and perform patiently under stress and pressure.
WE WERE VOTED 2024 & 2025 TRIBLIVE BEST OF THE BEST IN 5 DIFFERENT CATEGORIES!
BEST
PLUMBER, BEST ELECTRICIAN, BEST HEATING & A/C SERVICE, BEST PLACE TO WORK & OVERALL BUSINESS!
Job Type:
Full-time Pay:
Up to $19.00 per hour
Benefits:
401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you able to work one weekend day? (You will have a day off during the week) Do you have call center experience? (Inbound and Outbound calls) Are you a proficient typist? Ability to
Commute:
Bridgeville, PA 15017 (Required) Ability to
Relocate:
Bridgeville, PA 15017: Relocate before starting work (Required)
Work Location:
In person