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BP
Bath Planet
Call Center Lead
Entry-Level JobVerifiedNo experience needed
Career Insights for Call Center Representative
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Based on Pennsylvania data
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What they do
A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.
$38,142 / year median in Pennsylvania
-12% projected decline
Job Description
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Bath Planet Call Center Lead Carlisle, PA Full Time Experienced SHARE Call Center Lead $600-$1,000 Per Week + Performance Bonuses |In-Office Position Location:
Harrisburg, PA Focal Point Remodeling is looking for an energetic and motivated Call Center Lead to join our growing team in Harrisburg, PA. If you enjoy talking with people, have strong customer service skills, and thrive in a fast-paced office environment, this is a great opportunity to build a rewarding career with one of the fastest-growing bath remodeling companies in the industry. Why Join Focal Point Remodeling? Earn $600-$1,000 per week, plus performance bonuses In-office position in Harrisburg, PA Paid training provided Career growth opportunities Supportive team environment Help homeowners improve their homes with high-quality remodeling solutions What You'll Do Contact homeowners to schedule free in-home consultations. Answer inbound calls generated through our marketing campaigns. Follow a proven script while building rapport with customers. Overcome objections and qualify prospective homeowners. Schedule appointments for our sales representatives. Enter and update customer information in our CRM. Confirm appointments and complete follow-up calls. Maintain accurate records and reports. What We're Looking For Previous call center, customer service, telemarketing, or sales experience preferred. Strong communication and customer service skills. Comfortable speaking with customers over the phone. Basic computer and data entry skills. Positive attitude, dependable, and goal-oriented. Ability to multitask in a fast-paced office environment. If you're ready to join a growing company where your hard work is recognized and rewarded, apply today and become part of the Focal Point Remodeling team! Apply for this positionREQUIRED
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