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Suez Water Technologies & Solutions
Lead Field Service Representative- Water Technologies
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Based on Pennsylvania data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,927 / year median in Pennsylvania
-23% projected decline
Job Description
Lead Field Service Representative- Water Technologies Suez Water Technologies & Solutions life insurance, vision insurance, parental leave, paid time off, paid holidays, tuition reimbursement, 401(k) United States, Pennsylvania, Cheyney Aug 26, 2026
Company Description Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future. Job Description The Field Service Representative role at Veolia Water Technologies & Solutions involves providing operations and maintenance expertise on water treatment systems across various industries. This position is critical for ensuring the optimal performance of technologies such as media filtration, softening, reverse osmosis, and more. The representative will be responsible for troubleshooting, conducting maintenance, and performing analytical testing to meet customer needs and contract specifications. As a Lead FSR you will have the added task of being a role model and training other FSRs as well as owning site metrics for sites you cover. Key Characteristics Conduct maintenance and calibration activities
Consult with customer management and operation teams
Excellent mechanical know how and problem-solving skills
Ensure contract compliance of volume and quality specifications
Operate, monitor, and optimize equipment performance Duties & Responsibilities Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
Monitor and maintain chemical injection systems
Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
Review customer plant installations and compare against WTS reference drawings , electrical schematics, general arrangement, etc.)
Other duties as assigned Knowledge, Skills & Abilities Demonstrated ability to work independently and remotely with project teams
Provide customers with informal training around operation and maintenance of their system