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Tri-State Biomedical, Inc
Customer Service Representative part-time
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Pennsylvania data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,927 / year median in Pennsylvania
-23% projected decline
Job Description
We are a growing service-based company dedicated to delivering high-quality solutions to our clients. We pride ourselves on professionalism, efficiency, and outstanding customer service. We are currently seeking an experienced part-time Customer Service Representative with previous experience in a service company to join our dynamic team. Monday-Friday 30 hours per week. Key Responsibilities Provide administrative and clerical support to management and staff Manage phone calls, emails, and customer inquiries professionally Schedule appointments, meetings, and service bookings Prepare invoices, quotations, and service reports Maintain accurate filing systems Coordinate with technicians, suppliers, and clients Assist with billing, data entry, and basic accounting tasks Ensure smooth day-to-day office operations Requirements Previous Customer Service experience preferably in a service-based company Strong organizational and multitasking skills Excellent verbal and written communication skills Proficiency in MS Office (Word, Excel, Outlook) Experience with invoicing and customer service, QuickBooks a plus Ability to work independently and meet deadlines High attention to detail and professionalism What We Offer Competitive salary Supportive and professional work environment Stable, long-term employment Local candidates only. To be considered, reply with your resume.