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LG
Logix Guru
Customer Service Representative
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Job Description
Customer Service Representative at Logix Guru Customer Service Representative at Logix Guru in Homestead, Pennsylvania Posted in 9 days ago.
Type:
full-time
Title:
Primary Contact Center Representative Duration:
3-month
CTH Location:
Pittsburgh
PA 15212
Mandatory overtime may be required based on business and training needs.
Must Have:
Must be available to work on Rotational shifts including 7:45-5, 9-6, 10-7 or 12-9 including 7:45-5 on weekends. Must be reliable with minimal absences! Must have high volume call centre experience! At least 2 years, recent Highly desirable to have experience with banking/financial client.
Position Overview:
This position is responsible for handling a high volume of inbound calls (100+ per day). Identify our customer's needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.