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Senior Customer Service Representative
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Pennsylvania data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,927 / year median in Pennsylvania
-23% projected decline
Job Description
Senior Customer Service Representative
Horsham, PA
2 DAYS AGO
22804357
Summary
Horsham, PA
In-Person
Competitive Salary
2 Years Experience
Post-secondary academic degree, Associate degree
No Commission
40.00 hours per week / Day Shift / Full-Time
Description Senior Customer Service Representative, Sofidel America Corp. (Horsham, PA) Responsible for providing and managing customer service to our external clients, as well as supporting the customer service team with complex orders and training assistance; processing and management of sales orders, customer service, and reporting reference figure information to the Controlling Department, Sales Manager/Managing Director. Associates degree or foreign equivalent. Minimum two (2) years of experience in job or in customer service or administrative position. Resumes by email to andrea.franceschini@sofidelamerica.com or by mail to 300 Welsh Road, Suite 200, Horsham, PA. 19044. Additional Details How To Identify Potential Job Scams