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The HR Office, Inc.

Customer Service Representative

Career Insights for Customer Service Representative (General)

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Based on Pennsylvania data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,927 / year median in Pennsylvania

-23% projected decline

Explore Career

Job Description

Customer Service Representative
  • 108360 Join a professional team as a Residential Lines Account Manager/Customer Service Representative in an independent insurance brokerage. If you are upbeat, energetic, and have excellent customer service skills, then this position may be for you. Interested candidates must be willing to obtain their property and casualty insurance license if needed.
  • Schedule:
    Full-time, Monday-Friday
  • Pay:
    $45,000+/year (DOE)
  • This is a direct hire position with benefits.
Responsibilities:
  • Provide exceptional customer service.
  • Respond promptly to customer questions.
  • Provide solutions to problems.
  • Process policy renewals, change requests and claims.
Qualifications:
  • Property and Casualty Insurance License (preferred; but not required prior to hire)
  • Professional demeanor with strong written and verbal communication skills.
  • Positive attitude with the ability to interact comfortably with a diverse range of clients.
  • Proficient in computer applications and office technology.
  • Valid driver's license and reliable transportation.
  • Strong attention to detail with the ability to prioritize tasks and adapt to changing needs.
Our client is actively looking for qualified candidates for this position. Don't wait to take your career to a new level as a Customer Service Representative for a growing team.
Apply online at https:
//thehroffice.zenople.com/job-portal/HRO/job/108360 or call The HR Office at 814-238-3750 to learn more.
Job Type:
Full-time Pay:
From $45,000.00 per year
Work Location:
In person

Benefits

  • Dental Insurance