A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
Our client, a leading organization in the industry, is seeking a Customer Master Representative to join their team. As a Customer Master Representative, you will be part of the Customer Service Department supporting the Customer Master Data team. The ideal candidate will have strong organizational skills, attention to detail, and a proactive attitude which will align successfully in the organization.
Job Title:
Customer Master Representative Location:
Malvern, PA Pay Range:
$21
Shift:
Monday-Friday 8AM to 5PM Must be flexible to work any hours between 7AM - 7PM if buisness needs change What's the Job? Create new customer accounts accurately and efficiently within the specified service level agreement (SLA) timeframe Update and modify existing customer accounts as needed, ensuring data integrity Communicate account changes and additions to relevant stakeholders promptly Assist in reporting requirements and support special projects for the Customer Master Data team Utilize SAP or other ERP platforms, along with MS Outlook, MS Excel, and MS Word, to perform daily tasks What's Needed? Basic understanding of ERP platforms such as SAP Strong organizational and attention-to-detail skills Ability to learn new transactions and reports related to customer master functions Proficiency in MS Outlook, MS Excel, and MS Word Flexibility to support team coverage hours (7am-7pm) and occasional weekend work What's in it for me? Opportunity to work in a dynamic and supportive team environment Gain experience with leading ERP systems and reporting tools Develop organizational and data management skills Supportive work environment that values accuracy and efficiency Potential for future growth within the organization Upon completion of waiting period associates are eligible for: Medical and Prescription Plans Dental Plan Supplemental Life Insurance Short Term Disability Insurance 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of:
Manpower, Experis and Talent Solutions. Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals. In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (
NYSE:
MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.
