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Allegheny Business Group

Entry Level Customer Service Associate

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,927 / year median in Pennsylvania

-23% projected decline

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Job Description

Entry Level Customer Service Associate Allegheny Business Group McKeesport, PA Job Details Full-time $3,500.00 - $4,704.10 a month 4 days ago Benefits 401(k) Flexible schedule Qualifications Customer communication Full Job Description We're growing in the Pittsburg market, and we're looking for a motivated Entry Level Customer Service Associatee to help connect customers with Verizon products and services. If you're competitive, coachable, and enjoy working with people, this is an opportunity to develop valuable sales and customer service skills while building a career. As an Entry Level Customer Service Associate, you'll represent Verizon through in-person customer outreach. You'll interact with customers, learn about their needs, explain available Verizon services, and help interested customers choose the right options. This is a fast-paced role for someone who enjoys setting goals, building connections, and delivering a positive customer experience. What You'll Do Connect with customers through in-person outreach and engagement. Present Verizon products, services, plans, pricing, and promotions in a clear and friendly way. Ask questions to understand customer needs and recommend relevant Verizon solutions. Guide interested customers through the enrollment process from initial conversation to completed sale. Build and maintain a strong pipeline of customer opportunities. Follow up with interested customers and provide helpful service throughout the sales process. Represent Verizon professionally while contributing to individual and team sales goals. What We're Looking For Strong communication and interpersonal skills. Positive, customer-focused attitude. Self-motivated, competitive, and goal-oriented. Comfortable speaking with customers face-to-face. Sales, retail, customer service, or hospitality experience is a plus, but not required. Reliable transportation to commute to our Pittsburg office. Willingness to learn and develop new sales and communication skills. Why Join the Team? The Entry Level Customer Service Associate role is a great opportunity to gain hands-on experience in sales, customer engagement, communication, and account development. You'll work with a supportive team, develop valuable professional skills, and have opportunities to grow based on your performance. Ready to take the next step? Apply today to join our Pittsburg team as an Entry Level Customer Service Associate and start building your future with Verizon.
Pay:
$3,500.00 - $4,704.10 per month
Benefits:
401(k) Flexible schedule
Work Location:
In person

Benefits

  • 401(k) Plans
  • Flexible Work Schedules
  • Dental Insurance