All associates: 401K & matching Quarterly bonus/gainsharing opportunities Career path advancement opportunities Employee product discounts Employee Assistance Programs Holidays off Full time associates: Health Vision Dental Life Insurance Disability Insurance Health & Flexible Spending Accounts Paid Time Off Paid holidays Tuition Reimbursement We strive to create a fun and engaging work environment.

We do fun things like..

Monthly pop up events/competitions (various in nature) like…
Popsicle Parades
Pizza Parties The list goes on…
Holiday Luncheons
Annual Customer Service Week Celebration in October Job Summary
Inbound Calls
no sales calls or cold calling
Pre-Sales Assistance
Assist with things like
Answer questions about products from our catalogs and help screens
Enter orders
sample swatches, quotes, new orders
Post-Sales Assistance
Assist with things like
Status updates/order tracking
Troubleshooting using available guides
Enter orders
parts, repair, remakes
Issue credits

Requirements Education and Experience:

High school diploma Basic computer skills Skills/Training Good communication skills (written, oral, listening, approachable) Ability to build relationships with customers Good analytical skills Basic computer skills Multitasking skills Reliability Physical Requirements Work conditions are normal for an office environment; hours for this role are 10:00 am

6:30 pm, or 11:30 am
8pm Monday
Friday How We Work to Deliver a

Best Experience:

Our Culture Our Core Value:

We do the right thing, always Our Seven Cultural Behaviors Empowerment

We trust our people. Ownership
We take 100% responsibility for our roles actions, and results. Leadership
We all lead by example and talk direct with respect (DWR). One Team
We are One Springs Team. Customer First
We consider our customers' needs before every decision. Continuous Innovation
We are constantly learning, innovating, and improving. Speed
We define priorities and operate with a sense of urgency and agility.

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