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EP
Elevana Partners
Customer Service Representative - Entry Level
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Pennsylvania data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,927 / year median in Pennsylvania
-23% projected decline
Job Description
Elevana Partners is seeking a motivated Entry Level Customer Service Representative to support our growing Verizon campaign in Pittsburgh, PA and nearby areas. If you enjoy helping people, solving problems, and want to start your career with real, hands-on support, this Customer Service Representative role is a great entry level opportunity to grow. What You'll Do as an Entry Level Customer Service Representative Support daily customer service efforts for Verizon products across the Pittsburgh area Help customers understand their internet, wireless, and connectivity options Educate customers face-to-face on Verizon features and current promotions clearly Support customers all throughout enrollment process, keeping documentation accurate Assist customers with questions, account updates, and service concerns Build strong customer relationships through consistent follow-up and support Maintain a positive, professional approach while supporting daily team operations What We're Looking For in an Entry Level Customer Service Representative High school diploma or GED required; bachelor's degree a plus Strong communication skills and a customer-first attitude Comfortable in a fast-paced, face-to-face, people-focused environment Organized with good problem-solving skills Previous customer service experience helpful, not required for this entry level role Eagerness to learn and grow into more responsibility over time Why Join Us as an Entry Level Customer Service Representative Real, hands-on experience and daily support from day one Clear path for growth beyond this entry level Customer Service Representative position Transparent, honest approach to pay and performance expectations Recognition for strong customer service performance Full-time entry level opportunity with long-term potential If you're ready to start your career as an Entry Level Customer Service Representative and want a team that genuinely invests in your growth, apply today on Indeed. Elevana Partners is here to support you as you build your future, one customer relationship at a time.