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WEGMANS FOOD MARKETS

Customer Service Associate

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Pennsylvania data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,927 / year median in Pennsylvania

-23% projected decline

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Job Description

Location:
200 Boylston Street Chestnut Hill, MA 02467 Availability Requirement for this role: Morning, afternoon, evening (includes weekends).
Age Requirement:
Must be 18 years or older
Time Type:
Part time
Pay Range:
$18 - $19 / hour Why Work Here Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.
Job Description:
At Wegmans, our Service Desk employees are ambassadors of incredible customer service. In this area, you'll be on the front line of ensuring customer satisfaction by striving to answer questions, solve problems and assist in a variety of ways. With an outgoing personality, a desire to help others, and an ability to solve problems, you'll guarantee each customer has a positive experience as they end their shopping trip at Wegmans! What will I do? Engage customers in friendly conversation while making eye contact and smiling Proactively offer additional assistance or services and thank the customer for shopping at Wegmans Properly bag items to ensure products arrive at their destination in the condition they left the store Partner with departments to ensure questions are answered and problems are resolved