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RW
Red White and Blue Autos, Inc.
Customer Relations
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Pennsylvania data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,927 / year median in Pennsylvania
-23% projected decline
Job Description
This full time position will be out of our Schuylkill Haven location joining a large team in our Customer Relations Department. This is a full time position and will require occasional Saturday hours, with time off during the week when weekends are worked. The hourly rate is $16.50 plus bonuses. Responsibilities Provide exceptional customer support through effective communication and phone etiquette. Assist clients with inquiries and resolve issues promptly, ensuring a high level of client satisfaction. Perform data entry tasks accurately and efficiently, maintaining up-to-date records. Utilize computer skills to manage customer information and support systems. Collaborate with team members to enhance service delivery and improve customer relations. Processing payments