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Red White and Blue Autos, Inc.

Customer Relations

Career Insights for Customer Service Representative (General)

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Based on Pennsylvania data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,927 / year median in Pennsylvania

-23% projected decline

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Job Description

This full time position will be out of our Schuylkill Haven location joining a large team in our Customer Relations Department. This is a full time position and will require occasional Saturday hours, with time off during the week when weekends are worked. The hourly rate is $16.50 plus bonuses. Responsibilities Provide exceptional customer support through effective communication and phone etiquette. Assist clients with inquiries and resolve issues promptly, ensuring a high level of client satisfaction. Perform data entry tasks accurately and efficiently, maintaining up-to-date records. Utilize computer skills to manage customer information and support systems. Collaborate with team members to enhance service delivery and improve customer relations. Processing payments
Requirements:
Comfortable on the phone and computer Strong attention to detail Sociable with a likable personality Kind to customers and co-workers in all situations Moderate computer skills Can not use the term "that's not my job" Required attributes: Able to be scheduled to work between the hours of 8 AM and 5 PM (usually 8 hour shifts) 5 days a week. Able to work 2 Saturdays per month (8 AM to 12 PM). Not a job hopper Benefits Professional pay Scheduled days off 401k with company match Healthcare options Paid vacations 6 paid holidays plus birthday Direct deposit option Life insurance Voluntary benefits with AFLAC, Allstate Life Insurance, Delta Dental and Vision Benefits of America A company that is active in the community and you will be proud to work for. How to apply, please submit your resume. In the cover letter section please let us know; Why do you want this job? Be specific What are your hourly wage requirements? About Red White and Blue Autos, Inc. We are a pre-owned car dealership with a related finance company (RWB Credit Services) and service garage (RWB Service Center). Currently we employ approx. 45 employees across all of our companies. We started in business in 2014 with one employee and grew the company month over month since then. We sold and financed thousands of vehicles over the past few years and tens of millions of dollars of sales. We have a well organized operation that empowers employees to succeed and grow with the company, all of our department heads started as the first employee in the department that they run and we have very little turn over. We just need more great people to continue our growth.
Job Types:
Full-time Pay:
$16.50 per hour
Job Type:
Full-time Pay:
From $16.50 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person