Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

A POCONO COUNTRY PLACE PROPERTY

Customer Service Representative POA Welcome Center

Career Insights for Customer Service Representative (General)

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Pennsylvania data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,927 / year median in Pennsylvania

-23% projected decline

Explore Career

Job Description

Do you genuinely enjoy helping people and making a positive first impression? Join our dedicated administrative team and help maintain a welcoming, premier environment for our private gated community residents. We offer competitive pay, a comprehensive benefits package, and dynamic shift opportunities in a professional setting.
What You Will Do Visitor Greeting:
Act as the first point of contact at the Welcome Center, greeting residents, guests, and vendors with a professional demeanor.
Access Management:
Process visitor passes, issue community ID badges, and update the resident gate access database.
Administrative Support:
Answer multiline phone calls, respond to emails, file paperwork, and distribute community information packets.
Resident Assistance:
Answer resident inquiries regarding community rules, amenities, and event schedules, resolving minor concerns efficiently Required Qualifications Do you have at least 12 years of experience in a facetoface customer service, hospitality, front desk, or retail environment? (Required) Are you willing to undergo a comprehensive background check and drug screening? (Required) Do you have reliable transportation to ensure consistent attendance for all scheduled shifts? (Required) High school diploma or equivalent. (Required) Proficiency with Microsoft Office software, specifically Outlook, Excel, and Word for daily communication and data tracking. (Required) Physical Requirements Ability to sit at a desk and operate a computer terminal for extended periods. Ability to use hands and fingers to handle office paperwork, keyboards, and phones. Ability to occasionally stand, walk, bend, and lift office supplies up to 15 pounds. Clear vocal communication skills to assist visitors in person and over the phone. Schedule Requirements 24/7/365
Work Environment:
This position requires complete scheduling flexibility. Shifts and hours vary, and regular availability for nights, weekends, and holidays is required as the Welcome Center remains accessible. Benefits Health, dental, and vision insurance Paid time off (PTO) Uniforms provided We are an Equal Opportunity Employer (EOE) committed to diversity and inclusion. We maintain a drug-free workplace; pre-employment drug screening is a condition of employment