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CA
Copeland Automotive
Tired of carrying an entire shop on your shoulders? Experienced Service Advisors Apply Here
Career Insights for Automotive Customer Service Representative
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Based on Pennsylvania data
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What they do
An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
$57,948 / year median in Pennsylvania
+12% projected growth
Job Description
Tired of carrying an entire shop on your shoulders? If you're an experienced service advisor who's constantly putting out fires, chasing updates, and trying to keep everything moving alone, you deserve a better setup. At Copeland Automotive, you'll have systems that work, skilled technicians who communicate, and teammates who support one another. You'll have the tools, leadership, and respect to focus on what you do best: helping customers, explaining their options clearly, and building relationships that last. You'll earn $60K to $80K annually through hourly pay plus commission, while working in a clean, modern shop with user friendly management software. What you'll get Hourly pay plus commission, $60K to $80K annually Paid time off Health insurance contribution 401k retirement plan Employee discounts Certification and training reimbursement No weekensds Team lunch every First Friday, paid by the company A family owned business with lifetime customers A clean, professional work environment A team culture built around accountability, trust, and continuous improvement You'll thrive here if you're organized, detail oriented, self motivated, calm under pressure, and committed to doing the right thing for customers. Your automotive experience, communication skills, judgment, and desire to keep improving will matter every day. If you're ready to stop carrying the whole shop and start working with a team that actually supports you, reach out and see if Copeland Automotive is the shop for you!