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Eastmont Services

Entry Level Customer Representative - AT&T (Spanish Required)

Entry-Level JobVerifiedNo experience needed
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Job Description

Are you looking for a full-time opportunity where you can build experience in customer service, sales, and account support while developing a long-term career? We are hiring an AT&T Entry Level Customer Representative to join our growing team and support customers with their technological needs. As an AT&T Entry Level Customer Representative, you'll work directly with customers to answer questions, provide account support, explain available services, and assist with product and service enrollment. Fluency in both English and Spanish is required for this position, as you will regularly communicate with Spanish-speaking customers. The AT&T Entry Level Customer Representative role is an entry-level opportunity designed for motivated individuals who are eager to learn and grow. No previous experience is required. Training, coaching, and ongoing support are provided to help you develop the skills needed to succeed. What You'll Do as an AT&T Entry Level Customer Representative Provide friendly, professional customer service to new and existing AT&T customers Communicate with customers in both English and Spanish to provide account assistance and support Assist customers with account setup, updates, and general account support Educate customers on AT&T wireless, internet, and connectivity services Answer customer questions and help resolve service-related concerns Assist customers with selecting and upgrading products and services Support daily sales and customer engagement initiatives Keep customer information and account records accurate and up to date Create a positive and professional customer experience AT&T Entry Level Customer Representative Qualifications Fluent in both English and Spanish is required Strong interest in customer service, sales, account support, or business development Excellent verbal communication and interpersonal skills Comfortable working directly with customers in a face-to-face environment Positive attitude and professional approach Dependable, motivated, and willing to learn Coachable and open to feedback Previous experience in retail, hospitality, food service, warehouse, Amazon, sales, or customer service is a plus but not required Previous professional experience is helpful, but we welcome candidates from a variety of backgrounds What We Offer our AT&T Entry Level Customer Representatives Full-time employment with opportunities for career growth Opportunities to advance into leadership, sales, and account management positions Supportive and collaborative team environment Professional development and career-building experience If you're bilingual in English and Spanish and ready to build your experience in customer service, sales, and account support, the AT&T Entry Level Customer Representative position offers an opportunity to develop valuable skills, work directly with customers, and grow within a team-oriented environment.
Pay:
$48,000.00 - $61,732.17 per year
Benefits:
Employee discount
Work Location:
In person

Benefits

  • Professional Development
  • Dental Insurance
  • Discounts/Reimbursements